3 Steps to Upgrade HR's Role in Enterprise 2.0
We are at a point in time where new technology is still not fully implemented into the workplace. As with any big market, business, or community change, adoption of a method takes some time to grow. The small business community is slowly branching out to a more new-school way of thinking. The problem is that a lot of departments in certain businesses are having trouble doing so; HR, in particular. Many Human Resources departments are stuck with trying to figure out which direction they should take in the age of social media and new technology. Kyle Lagunas of Sofware Advice puts it best by saying, "HR must first shed its old-school role of communications cop." So, why shake up your HR department? Cindy Lubitz of inTalent Consulting says it's necessary, because
We hurt our corporate reputations when we attract candidates through contemporary use of social media, and then revert back to our old ways and block employees from using social tools to do their jobs.
WeRecognizeThis gives ways to "Upgrade HR's Role in Enterprise 2.0".
First: Identify Needs, Research Solutions - Have your Human Resources department ask employees, as well as yourself, what your company needs when it comes to technology and doing your jobs more efficiently. One of the reasons HR is there is to be the backbone of inter-office communication. Utilize that.
Second: Align Department Needs to Business Goals - Different departments obviously have different needs. Have HR establish what each department's business goals are and what solution is right for them.
Step 3: Collaborate with IT on Implementation - When IT is installing and programming, HR should be informing and presenting. As previously stated, part of the duties of being in HR is to keep the communication in the office flowing. Have them talk your employees through your newly adopted technological practices.
By branching out into a "new-school" way of thinking and accepting social media platforms in the workplace, HR will have an easier time in the long run.
Source - WeKnowNext